This is a shame as I had recently been very impressed by their warranty service when one of my HVR-1600's started to fail. So I was caught out! If you don't have the CD they'll sell you a replacement:-( Along with others I posted my distaste at this policy on their UK support forum - but my post was deleted as were other peoples - seems Hauppauge doesn't want to listen or comment to their customers who pay their wages. Hauppauge in their 'wisdom' now require you to have the original CD available if you wish to upgrade to latest apps. I recently had a mega clear out of all sorts of old CD's including about a dozen Hauppauge CD's for the various Hauppauge HW I have owned or still use. If you've recently purchased a TV QAM tuner from Hauppauge and it came with a CD containing drivers and apps, do not throw it away thinking you can get the latest from their website. If you have any questions, please contact sales at You can call us at (1) 63 extension 1.

You will be e-mailed an activation code within 48 hours of your purchase. Note: We email activation codes Monday to Friday from 6am to 5pm EST.We will e-mail you the Activation Code.Now with Extend: video streaming support for the iPad, iPhone, iPod touch, Apple Mac and Windows based PCs.The TV watching and recording Windows application for all Hauppauge TV tuners and video recorders.WinTV v8.5 application with Extend - Activation Code and CD-ROM Activation Code WinTV Extend is an Internet video streaming application built into some versions of the WinTV v8 and WinTV v7.2 applications.WinTV Extend takes the live TV signal from any Hauppauge TV tuner and converts the TV signal into a form which is compatible with an iPad, iPhone, iPod Touch, PC or Mac computer.

Wintv v7 product key